Privacy Policy

Our commitment to your privacy

Card Sanctuary Cronulla respects the privacy of every visitor to our poker venue and website. This policy explains how we handle personal information in accordance with the Australian Privacy Principles.

This policy applies to information collected through our website, reservations, and in-person interactions. It covers both poker players and restaurant guests. We are committed to transparency about our data practices and to protecting the personal information you entrust to us.

Card Sanctuary Cronulla 38 Gerrale Street, Cronulla NSW 2230, Australia [email protected] +61 2 8017 5946

Information We Collect

We collect information you provide directly, such as your name, contact details, and reservation preferences, as well as information automatically collected through website usage.

  • Contact information: name, email, phone number.
  • Reservation details: date, time, party size, and special requests for poker or dining.
  • Technical data: IP address, browser type, and pages visited on our website.
  • Communication records: emails, phone calls, and enquiry messages.

No financial data is collected through the website, and no online poker accounts or player profiles are created.

How We Use Your Information

Your information is used to manage reservations, respond to enquiries, improve our services, and communicate with you about your visit to Card Sanctuary Cronulla.

  • Processing poker table and restaurant reservations.
  • Responding to questions or requests submitted via the website or phone.
  • Sending confirmations and updates related to your bookings.
  • Improving website functionality and user experience.
  • Meeting legal and regulatory obligations.

No marketing emails are sent without explicit consent. No data is sold to third parties.

Information Sharing and Disclosure

We do not sell your personal information. We may share information with trusted service providers who assist in operating our website and managing reservations, under strict confidentiality agreements.

No third-party advertising networks are used. No data is shared with poker-related third parties.

Data Security and Retention

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure.

  • Secure socket layer (SSL) encryption for website data transmission.
  • Restricted access to personal information within our organization.
  • Regular review of data collection and storage practices.

Personal information is kept only as long as necessary for the purposes outlined in this policy or as required by law.

Your Rights and Choices

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out of date.

  • Right to access: request a copy of your personal information.
  • Right to correction: ask us to update or amend your data.
  • Right to complain: contact us if you believe your privacy has been breached.

For privacy requests, email [email protected] or call +61 2 8017 5946.

Cookies and Tracking Technologies

Our website uses essential cookies to ensure basic functionality and to remember your preferences, such as age verification status. We do not use advertising or profiling cookies.

  • Essential cookies: required for website operation and security.
  • Preference cookies: remember your choices, such as age gate confirmation.
  • Analytics cookies: used in aggregate to understand website usage, if any.

No third-party advertising cookies are used. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date.

Material changes will be highlighted on the website. Continued use of the website after changes constitutes acceptance of the updated policy.

Effective date: 16 September 2026

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us using the details below.

Address 38 Gerrale Street, Cronulla NSW 2230, Australia